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a hart hub-funded initiative

The Bridge Integrated Care Hub - About Us

The Bridge Integrated Care Hub is a low-barrier initiative led by a collaborative partnership of local health and social service organizations committed to supporting individuals experiencing homelessness and other vulnerable populations. The Bridge offers essential services 10.5 hours a day, seven days a week—including food assistance, primary health care, mental health and addiction counseling, and vital connections to housing and social supports.

When some people don’t have a place to call home, it casts a shadow over our entire community.  It is a dynamic social, economic and health crisis that intersects with the mental health and addictions crisis, income insecurity and a lack of affordable and supportive housing. It is a complex issue that results in strained social, health and emergency resources, public safety concerns, and a disconnectedness that affect all residents.

Small businesses face heightened challenges, including patron safety concerns, reduced customer traffic, and higher operating costs for security and restoration measures. 

Health care and emergency services are overwhelmed, struggling to meet the soaring demands with their limited resources, often leading to longer response times and strained facilities.

Front line workers, from social workers to emergency responders, face burnout and emotional stress as they bear witness to the daily struggles and tragedies of homelessness. 

Most crucially, people who are homeless endure unimaginable hardship, grappling with instability, insecurity, and the deprivation of basic human needs. 

The causes of homelessness and the impacts of homelessness are far-reaching and multifaceted, demanding a collective, compassionate effort to address and alleviate this critical issue. 

Through a one-door, one-roof approach, The Bridge aims to ensure people experiencing homelessness have access to basic needs and the services, system navigation and advocacy required to achieve stability and foster recovery. 

As a HART Hub-funded initiative, The Bridge receives provincial funding from the Ministry of Health to enable the service it delivers. It also receives operating funding from Hastings County. 

In addition to the expansion of services offered at The Bridge, provincial HART Hub funding enables the creation of community outreach and rapid response teams to rural and underserved areas in our counties, and the launch of 22 new supportive transitional housing units for individuals in need.  

Our Vision

We believe that housing is a human right and envision a community where we all have a home that is safe, stable and affordable. Until then, we will keep hope alive at a safe and welcoming space where community is created.

Our Mission

Through a one-door, one-roof approach, we will ensure people experiencing homelessness have access to both basic needs and the services, system navigation and advocacy required to achieve stability and foster recovery.

Our Values

Integrity

We will work with our community honestly and be accountable to each other and our other stakeholders for what we say and do.

Harm Reduction and Trauma-Responsive

We prioritize reducing harms and focus on building safety, choice, collaboration, trustworthiness and empowerment in our interactions with people.

Strengths-based

We identify, celebrate, and build on strengths in order to achieve the individual and shared goals that each sets for themselves.

People-Centered

Our services are informed by people with lived-experience providing relevant services that meet the needs of individuals, wherever they are at in their journeys.

Services

Open Monday to Sunday from 9:00 am - 7:30 pm

Meals

We provide breakfast and lunch daily to anyone in need.

Laundry Facilities

Guests have access to on-site laundry facilities, offering a clean and safe space to wash and dry their clothes. Any clothing left on-site after hours will be disposed of.

Nursing Care

Basic nursing care is available on-site to support guests with essential health needs and promote overall well-being.

Naloxone

Naloxone is available on the premises to support emergency overdose response. Naloxone Training Guide (Pdf)

Showers

Shower facilities are available to guests, offering a clean and comfortable space to refresh and maintain personal hygiene.

Temporary Personal Item Storage

Storage is available for guests during operating hours, providing a secure space for their belongings. Any property left on-site after hours will be disposed of.

Outreach

Outreach services are available to assist individuals with accessing resources and support in the community.

Sharps/Used Supply Disposal

Guests are provided with a safe and secure method for the disposal of sharp objects and used supplies.

Visit the Hastings Prince Edward Public Health website for more information on Substance Use support.

Partners